Q. Can I purchase the product's spare parts and repair the device by myself?
UVTEC™ products are manufactured in an integrated way - i.e. lamp and/or other parts are NOT sold separately. If you have a problem with the product, please send the product to our customer service center. After proper repair, you may take the product back and use it again.
After Sales Service Application: Tel. +82-32-876-8743 (ext. 4)
Q. How long does the battery last?
The battery life may vary depending on various conditions including the product model in use and brand & type of the battery used. Generally speaking, a new alkaline battery may last about two months when a user uses the product three times a day.
Q. My toothbrush seems to be less soft and less smooth after using the sterilizer.
In case of portable toothbrush sterilizer, it has sterilization function, not drying. When you shake off moisture from the brush enough, it would be softer and drier.
If you are looking for a product with both sterilization AND drying, please click the link below for the details on our Toothbrush & Razor Sterilizer.